Your situation
You said: they agree with you, and they do nothing with it.
You said: a counter-argument comes, and then another.
You said: they listen politely and choose what they had planned anyway.
You said: you have tried all sorts, and nothing has changed.
And you mostly want to persuade the top. There your case competes with every other proposal on the agenda.
And you mostly want to persuade colleagues. They hear your case in between their own work.
And you mostly want to persuade clients. They compare your case with doing nothing.
Being right and getting it done are two things.
You have persuaded their head. What they do next depends on what is easy, what colleagues do and what is already planned. Your case does not cover that yet.
Tomorrow, end your case with one concrete step someone can take on the spot. Keep that step small.
Every argument calls up a counter-argument.
Whoever feels they are being persuaded starts defending their own choice. With every new argument from you, that gets stronger. The conversation becomes about who is right, and nobody moves.
Tomorrow, ask a question where you wanted to give an argument: what would have to be true for you to do this? Listen to the answer and build on it.
They had chosen before you began.
People hold on to what they know. What they do now works well enough, and something new brings risk. Against that habit, a good case loses.
Tomorrow, find out what makes their current choice comfortable for them. In your next case, show that they do not lose it.
You kept pushing harder. What holds people back is still there.
Explanation, arguments and pressure all work on the same side: they push. The doubts and comforts that keep people with the old way stay where they are. As long as they do, pushing harder mostly produces more counter-pressure.
Tomorrow, plan no new action. First map what is holding people back. Then you know what to remove.
The Art of Influence© · 2 days · AmsterdamThe Art of Influence© · online · 33 lessons
After the training you see why your case does not land. And you know how to present it so that people act on it.
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€ 1,490 excl. VAT · next edition see the calendar · max 16 participantsOnline · 33 lessons at your own pace · €1,190 excl. VAT
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