Online

Behavioural Design training for change managers

Everyone nods at the kick-off, and then nothing changes.

How much effect a change has depends on how much influence you have on the choices and behaviour of the people in your organisation. Fortunately, that can be learnt. In our online course you learn how to turn new behaviour into a routine.

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Online · 33 lessons at your own pace · €1,190 excl. VAT

A participant points at worked-out worksheets pinned to a whiteboard during a SUE training
After the 33 lessons

What you do differently on Monday.

  • You know why everyone nods and then does nothing.You map what keeps the old behaviour in place, before the next presentation.
  • You make the new behaviour the easiest choice.In the diary, in the system, in the team meeting.
  • You know what resistance is telling you.Also from colleagues who do not report to you.
10,000+trained
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EQACcertified

10,000+ professionals trained, including people from

Heineken KPN Eneco ANWB Randstad Amnesty International Roche Adyen European Commission Centraal Beheer Achmea DPG Media Gemeente Amsterdam Rijkswaterstaat Sony eBay CZ
Change managers after the two days
At the Academy you learn a lot about behavioral change and how to apply it in a short period of time. The training flew by and was very well put together. Amazing how complicated material comes to life in a fun and interactive course! I am definitely going to apply it in my work and explore it further.
Alina ChakhChange & Transformation Consultant, ABN AMRO

Valuable training where existing knowledge is clearly incorporated into practical frameworks, making behavioral design accessible to everyone.

Sandra AhlersChange Leadership Consultant, Sandra Ahlers Consultancy

An educational training that provides easy tools for behavioral change.

Matty SnoepChange Manager, Achmea
Three participants laughing on a yellow sofa, with worksheets on the table and sticky notes on the glass wall
The path

The same method, online, at your own pace.

Lesson by lesson you work on one question: why does your colleague do what they do? You apply it straight away with the tools of the SUE Influence Framework©. Then the fix: how do you make the new behaviour the easiest choice, and how do you put AI to work on it? In 33 lessons at your own pace you collect downloads and tools you use for your own change programme on Monday.

For your manager

Need to run it past your manager first?

Forward them the brochure: the programme for each day, what you take home and what it costs. It lands in your inbox within a few minutes.Programme, outcomes and price in one place, ready to forward.

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Through your employer

How to get your employer on board

Most participants take the training on their employer’s budget or their own training budget. The VAT invoice goes to your organisation: €1,490 excl. VAT. Open the email below, fill in three things and send it to your manager.

Subject: Request for the training The Art of Influence©Dear [name], I would like to attend SUE's training The Art of Influence©: two days in Amsterdam on [date], 1,490 euros excl. VAT. SUE invoices [organisation] directly. In our changes we keep running into the same thing: the plan is clear, but people keep doing what they did before. We usually try to fix that with better arguments. The SUE method turns that round: first understand why someone does or doesn't do something, then design the situation so the behaviour we want becomes the easy option. The training works with real examples from practice. I bring back the Influence Framework, the templates and cheat cards, and use them afterwards on [project or question]. I also come back with an EQAC-accredited certificate. If you agree, I will book this week. Best regards, [name]
Which one is on your desk?

Six questions every change manager recognises.

Why does everyone slip back into the old behaviour after a few months?

It worked while the attention was on it. Then the environment springs back, with the same diary and the same systems.

More on behaviour change →

Why does everyone nod in the meeting, and then nobody does anything?

Saying yes costs nothing. On Monday the new behaviour does cost something, and that is where your design needs to be.

More on making change land →

How do I deal with resistance?

Resistance tells you what people fear losing. Pushing harder makes that fear bigger.

More on making change land →

How do I really change a culture?

Culture is what people see others do every day. Change those moments, and the culture follows.

More on culture change →

How do I build support among colleagues I have no say over?

Without a mandate, pushing does not work. Show what the change brings them and make the first step small.

More on influencing →

Why is the new system live, and is everyone still working in Excel?

The old tool is familiar and quick. Make the new system clearly easier at one specific moment.

More on digital transformation →
Frequently asked questions

What change managers ask before they sign up.

I know nothing about behavioural science. Is this still right for me as a change manager?

Most participants start without any prior knowledge. You learn exactly the behavioural science you need, and you apply it straight away to real-life examples. Afterwards you know how to use it in your change programme.

I have run change programmes for years. Will I still learn something new?

That is exactly when it pays off. You already know the models and the phases. The training shows why people still do not move. After two days you know what to change about the situation.

Who will I be in the group with?

A mixed group of up to 16 people: marketers, HR, communications, lawyers, policymakers and managers. The mix is on purpose. You see how someone from another sector wrestles with exactly the same kind of question.

Can I claim this back from my employer?

Yes. We invoice in your company’s name and the training is EQAC-accredited. That makes reimbursement easier. Need a quote or more information for your request? Get in touch.

You can explain your change one more time. Or you can learn to design it. The Art of Influence© online · start today
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